Quick Contact: 011 209 9200

Value Adding Services

WSSA believes in offering clients effective solutions to specific problems. WSSA provides the following value adding services as an add-on to existing clients:

Tanker management system.
Customer management system (Call centre).
NQF 2 training for process controllers and network.

Projects

Chris Hani District Municipality

Eskom

uThungulu District Municipality

Chris Hani District Municipality

Project Name: Management, Operation and Maintenance of Queenstown Water and Sewage Systems
Technology: Biolfiters, Activated Sludge Process, Conventional Water Works
Client: Chris Hani District Municipality
Location: Queenstown, Eastern Cape
Project Description: The call centre was implemented as an added value service using Pivotal as a CRM tool. Clients are automatically informed when as issue is reported and receive feedback once the issue has been resolved.

Eskom

Project Name: The Operation and Maintenance of a Sanitary Sewer Treatment Plant and The Construction of a Potable Water Treatment Plant at Kusile Power Station Project
Client: Eskom
Location: Kusile Power Station
Project Description: WSSA was required to train five Eskom employees in either network management or process controlling. Both NQF 2 certificates were completed within 12 months and the employees were re-deployed within the organisation.

uThungulu District Municipality

Project Name: Management, Operation and Maintenance of Water & Wastewater Treatment Facilities and Associated Distribution Infrastructure
Technology: Rural Schemes
Client Name: uThungulu District Municipality
Location: KwaZulu Natal
Project Description: WSSA was requested to establish a management system to ensure effective distribution and tracking of water tankers used to deliver water to communities without access to water. The Tankering Management System (TMS) was integrated into the CRM system which was able to give real-time information regarding the location of the tankers using GPS technology. Clients received monthly reports regarding the distances travelled and volumes distributed.

Contact

E: info@wssa.co.za
T: +27 11 209 9200
F: +27 11 804 5847/44

Address

Block E, Lincolnwood Office Park
Woodlands Drive
Woodmead, Gauteng
2128
South Africa